SETP 1 

Log into the VCOM Virtual Matrix System Administrator:

If you are using the VCOM System Administration application from the same machine VCOM is installed on: 

After VCOM is installed on the machine, a shortcut will be placed on the desktop called ‘VCOM System Administration.’ Click on the shortcut. A browser window will appear. The VCOM System Administration application can also be accessed by typing ‘localhost’ into the URL box and pressing enter.


If you are using the VCOM System Administration application from a different machine: 

Open a system administration applicatiom and go to Client configuration



The VCOM SIP Codec needs to be added as a VCOM client. To do so click on ‘Add’




From the Client Type drop-down menu select ‘SIP Device Four-Wire Interface’


Type a SIP credential and a ‘Selector Talk/Listen Name’,Scroll down and click ‘Save’




SETP 3 Setup option and dialing


SETP 4 Set Option





SETP 5 Set SIP Account on the codec


Setup the SIP credential account into AEQ example:

SIP: 44444

SIP: Password

SIP Server main:

SIP secondary server:

From Public Internet introduce the SIP STUN SERVER: Same IP address of the VCOM server and port 5060


Once the codec registered dial the charater * followed by the username extension: *44444