Windows and Mac OSs
When running the ‘VCOM Control Panel’ for the first time, the ‘VCOM Control Panel Configuration’ screen will automatically appear.
Under ‘Network Settings’ enter the ‘Control Panel IP Address,’ which is your computer’s IP address. It should already be displayed. However, some PCs may have multiple connections, so be sure that the correct address is selected. Enter the ‘Virtual Matrix IP Address’ and port number (after the colon) supplied by your system administrator.
Under ‘Application Settings’ you can change the ‘Graphic Scheme’ from ‘Normal’ to ‘Large.’ This will make the selectors on the VCOM Control Panel larger to optimize use on small, high-resolution screens that are common with Handhelds, Tablet PCs, and other Touchscreen computer devices. Select ‘Maximize Window’ to justify the VCOM Control Panel to fit the entire screen. This setting is typically used for dedicated Touchscreen applications. Select ‘Always On Top’ to have the VCOM Control Panel stay in front of other applications.
Under ‘Headset / Primary Audio Device,’ the primary audio input/output device must be selected. Typically this will be a USB headset. However, any audio input and output device can be used. Use the ‘Select Microphone’ drop down to locate the correct audio input device. Often, but not always, the ‘Select Microphone’ and ‘Select Earphone / Speaker’ drop downs will automatically default to the correct settings. The ‘Select Microphone Connector’ drop down allows selection of which input jack the audio input device is to use. Typically this will be named ‘Microphone.’ Use ‘Set Microphone Level’ to adjust your microphone audio level if necessary. If AGC (Automatic Gain Control) is enabled, adjusting this control will not affect the audio level sent to the Virtual Matrix.
However an improper base setting may result in audio distortion. Use the ‘Select Earphone / Speaker’ drop down to locate the correct audio output device, if not already defaulted. Select the version of your audio output device that is preceded by ‘DirectSound’ unless there is a specific reason to do otherwise.
NOTE: Headset operation is recommended. However if only a standard PC
Microphone and Speaker are available, select these as the Headset / Primary
Audio Device Microphone and Earphone / Speaker and leave the ‘Select
Speaker’ drop down under Monitor / Secondary Audio Device at ‘(None).
NOTE TO SYSTEM ADMIN: you can find default logins for users and devices inthe VCOM System Administration application (default login name ‘admin’ with nologin password), in the main window under ‘Client Configuration.’ Refer to theVCOM System Administration User Guide for more information.
For subsequent logins click on your ‘VCOM Control Panel’ shortcut icon on your desktop or click on your Start menu and select ‘All Programs.’ Locate the ‘Intracom’ folder and select ‘VCOM Control Panel.’
single field. In that case enter the IP address, colon, and port number without
Note: On iOS devices the VCOM Virtual Matrix IP Address may be shown as a
any spaces. (Example: intracomsystems.net:1000)